收到的商品有瑕疵或缺少附件,該怎麼辦? I received a defective item. What do I do?

若是您發現商品有瑕疵或缺件,煩請拍照說明瑕疵狀況並寄至:orders@mamaky.com。請保存該商品的包裝、配件、票據完整性,一經確認,我們會立即派車換取貨或者作退貨退款的動作。

We're terribly sorry. But please email orders@mamaky.com within 20 days of receiving your order. Include your order number, and pictures of the defect. We'll arrange a courier to replace your item free of charge.

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk