二十日鑑賞期須知 20 Day Return Policy

若有下列情形請恕無法接受退貨:

  • 超過二十日的鑑賞期
  • 產品已拆封使用過或產生汙損或瑕疵,恕不受理退換。
  • 外包裝紙盒輕微的摺痕或因搬運過程中不嚴重之碰撞,不影響產品本身品質,恕不受理退換。
  • 個人性商品如內衣、清潔沐浴或指甲油等,以及電子商品組合後也無法退還。
  • 如果產品在七天內退換貨,我們將以您原交易方式退款給您,如超過七天,我們將以有效期限為一年的商店現金點數退款給您,讓您在下次消費時抵扣。
  • 請先確保商品本體、包裝、發票、配件和相關贈品完整,未使用過才能夠受理退貨。

請將退貨商品的照片或說明寄至:orders@mamaky.com 我們這邊一經受理,就會請貨運公司前去收貨。

 

  • Exchange or Refund requests must be made to orders@mamaky.com w/in 20 days of purchase
  • All items must be new and unused, and in original packaging.
  • All accessories and manuals inside packaging must be included in the box.
  • Please note that only return or exchange requests made within 7 days will receive direct refund as per their original payment method. All requests made outside of 7 days will receive a store credit in the form of a coupon code valid for one year

 

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